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Privacy policy

The protection of your data is very important to us. This privacy policy informs the users of this website in accordance with Swiss and EU data protection law about the nature, scope and purpose of the collection and use of personal data by Spinasana.

We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by our external service providers. Personal data must be processed lawfully, fairly and in a manner that is comprehensible to the data subject.

"Personal data" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, arrangement, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Collection of personal data when visiting our website

When you visit and use our website, without registering or otherwise transmitting information to us, only the personal data that your browser transmits to our server is collected. We collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

  • Visited website
  • Time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used

The data collected is only used for statistical analysis and to improve our website.

Acquisition of contact data

If you contact the website operator through the contact options offered, the data you provide, such as e-mail, name, address, will be stored so that it can be used to process and respond to your request. We delete the data accrued in this context after the storage is no longer necessary, or the processing is restricted if there are legal obligations to retain data. This data will not be passed on to third parties without your consent.


On our website you will find various links to other websites or reports and articles. If you select such a link, you will leave our website and go to a website of a third party provider. We have no influence on whether and what data is collected from you when you visit such a website and cannot ensure the correct processing of your data. We disclaim any responsibility and liability in this regard.


This website uses cookies. They are small text files that are stored on your device and used by your browser to improve the usability and security of this website by making our services more effective and secure.

Our website uses the following types of cookies, the scope and functionality of which are explained below:

Transient cookies: they are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
Persistent cookies: they are automatically deleted after a specified duration, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
With appropriate setting options in your browser, you can waive the benefits of personal cookies and disable them. In this case, certain services of this website cannot be used or can only be used to a limited extent.

We are entitled to check the server log files retrospectively if there are concrete indications of illegal use.

Disclosure and handling of personal data

We use appropriate technical and organizational security measures to protect your collected personal data against unauthorized access, misuse, loss or destruction.

Your personal data will not be sold or shared with third parties outside Spinasana. Exceptions: External service providers who are commissioned by us to evaluate, improve and tailor our services to meet your needs, process your request or newsletter and must process the data that is absolutely necessary for this purpose. We ensure that all data-receiving service providers comply with the requirements of data protection and data security.

In addition, your personal data will only be disclosed with your consent if there is a legal basis for doing so or if this is necessary to enforce our rights, such as the enforcement of claims arising from a legal relationship.

In the event of a sale, merger or other restructuring of our group of companies or parts thereof, personal data may be sold, transferred or otherwise shared with third parties in the process.

Tracking and analysis tools

Our website uses third-party tracking and analysis tools. This is used to observe your surfing behavior on our website. This observation takes place for the purpose of demand-oriented design and continuous optimization of our website. In this context, pseudonymized usage profiles are created and small text files stored on your computer ("cookies") are used.

Our website uses Google Analytics from Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, to analyze website usage. The measurements can be anonymous or personal. Cookies are used, which are stored on your terminal device. The information collected by the cookies is sent to a Google server in the USA and stored there.

IP anonymization is used on this website. Your IP address is shortened within the member states of the EU and the European Economic Area. This eliminates the personal reference of your IP address. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. As part of the agreement on order data, which the website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with internet use.

You can disable the use of these cookies with appropriate settings in your browser by downloading and installing the browser plugin available at the following link.

For more information on terms of use and data protection, please refer to the Google Analytics Terms and Conditions or the Google Analytics Overview. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).

Google Maps

Google Maps services are used on our website (e.g. in-screen or via interfaces/API). Google LLC, USA, may therefore process information about your actual location. Google uses various technologies such as IP addresses, GPS and other sensors to determine your location, which provide Google with information about nearby devices, WLAN access points or mobile phone masts, for example.

The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, can be found in Google's privacy policy.


We use external service providers (order processors), e.g. for web hosting. A separate order data processing agreement has been concluded with the service provider to ensure the protection of your personal data.

We work with the following service providers:

IT & Design Solutions GmbH Schulhausgasse 22, CH-3113 Rubigen
Google Ireland Ltd, Dublin

Retention period of personal data

Your collected personal data will only be kept for as long as it is necessary legally or according to the purpose of processing.

Information, correction, blocking and deletion of your data

Upon request, you will receive information about which personal data has been stored about you. You have the right to have incorrect personal data corrected and to have your personal data blocked or deleted, unless we are legally obliged to retain it.

Contact person

If you have any questions or concerns regarding data protection on our website, if you would like information about your data or if you would like to have your data deleted, please contact our contact person for data protection law by sending an e-mail with the subject Data Protection to or a letter to the postal address Spinasana, Institut für Zweitmeinung, Bahnhofstrasse 52, 8001 Zurich, Switzerland.

Change of the privacy policy

We reserve the right to change this privacy statement at any time. We therefore recommend that you review this statement regularly.

Last updated: September 2019